At BGL Painting and Decorating Ltd, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and store your personal information in accordance with the UK General Data Protection Regulation (UK GDPR).

​

1. Who We Are

BGL Painting and Decorating Ltd (“we”, “us”, “our”) is a painting, decorating, and property refurbishment company based in the UK. This policy applies to personal information collected through our website, including our contact form and live chat feature.

​

2. What Information We Collect

We may collect the following personal information when you contact us through our website:

• Your name

• Email address

• Phone number

• Any information you include in your message or chat enquiry

• Project details or location (if provided)

This information is collected when you:

• Fill out our contact form

• Use the chat function to request a quote

• Send us an email directly

​

3. How We Use Your Information

We use your personal data to:

• Respond to enquiries or quote requests

• Communicate with you about your project

• Provide our services

• Maintain internal records (e.g. for customer service or invoicing)

We do not sell or share your information with third parties for marketing purposes.

​

4. Lawful Basis for Processing

We collect and process your information under the following lawful bases:

• Legitimate interest – to respond to your enquiry or follow up on a quote request

• Contract – when entering into a service agreement with you

​

5. How We Store and Protect Your Data

Your data is securely stored via Wix’s platform and within our business email systems. We take reasonable steps to protect it from unauthorised access or misuse.

​

6. Data Retention

We retain your personal data only as long as necessary — usually up to 12 months after your last interaction with us — unless we are required to keep it longer for legal, accounting, or record-keeping purposes.

​

7. Your Rights

Under UK data protection law, you have the right to:

• Request a copy of the data we hold about you

• Ask us to correct or delete your data

• Object to how we use your data

• Withdraw consent at any time (if applicable)

To exercise any of these rights, please contact us at:
📧 contact@bglpainting.co.uk

​

8. Cookies

Our website may use cookies to improve user experience and track anonymous analytics (e.g. via Wix tools). By using the site, you consent to this. You can adjust your browser settings to block cookies if you prefer.

​

9. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page, with the date last updated shown above.

 

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, contact us at:
📧 contact@bglpainting.co.uk

​